Ec444 Privacy Policy — Our Commitment to Protecting Your Information

Welcome to the ec444 platform. This Privacy Policy ("Policy") applies to ec444 and all its associated services, websites, and mobile applications. It takes effect whenever you access our platform, create an account, or use any of our services.

Ec444 places the highest importance on the privacy of members in Bangladesh. We believe every member's personal information belongs to them, and safeguarding it is our responsibility. This policy sets out with full transparency what data we collect, why we collect it, and how it is used.

This Privacy Policy was prepared in Bengali so that all users in Bangladesh can easily understand it. The English version shall be considered definitive for legal interpretation. By using our platform, you are deemed to have accepted all terms of this policy.

Ec444 only collects information that is genuinely necessary to operate our services. Collecting excessive or irrelevant data goes against our policy. A full breakdown of what we collect is provided below:

We use your information only for specific purposes. Every piece of data collected at ec444 has a defined reason and is never used beyond that purpose.

• Account Management: To create your profile, verify your login, and keep your account secure.
• Payment Processing: Ensuring deposits and withdrawals are processed correctly and maintaining transaction records.
• KYC Verification: Verifying age and identity, and preventing duplicate accounts.
• Responsible Gaming: Analyzing gaming behavior to identify potential signs of problem gambling.
• Customer Service: To resolve your questions or complaints quickly.
• Legal Obligations: Meeting Anti-Money Laundering (AML) and other legal requirements.
• Promotional Communications: Sending bonus offers and updates with your consent.
• Service Improvement: Analyzing user experience to improve the platform.

Ec444 does not share your personal information with third parties — with a few limited exceptions that are essential to operating our services. Those circumstances are clearly outlined below:

• Payment Provider: Only the financial information necessary to process transactions via Mobile Banking, Nagad, or Rocket is shared.
• KYC Provider: Limited data may be shared with authorized third-party verification service providers for identity checks.
• Law Enforcement: Data may be disclosed if required by the Government of Bangladesh or a lawful court order.
• Fraud Prevention: Limited data may be shared with authorized partners for fraud detection purposes.
• Business Succession: If ec444's business is sold or merged, the new owner will be bound by this policy.

Your information is not shared for any purpose beyond those listed above. All third parties with whom data is shared are contractually bound to uphold ec444's privacy standards.

Ec444 follows the highest industry standards to protect your information. Our security operates across multiple layers, so that if one layer fails, others continue to keep your data safe.

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Data-at-Rest Encryption: Data stored on our servers is also encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for login.
• Firewall & Intrusion Detection: Unauthorized access attempts are actively blocked.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Restricted Access Control: Only authorized personnel are permitted to access specific data.
• Data Backup: Regular secure backups are performed to ensure data is never lost.

Ec444 uses cookies on its website. Cookies are small text files stored in your browser that help us improve our services. We use three types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure platform security. These cannot be disabled as the platform will not function properly without them.
• Functional Cookies: To remember your preferred language, theme, and settings. Disabling these means you will need to reconfigure your preferences each time you log in.
• Analytics Cookies: Data such as time spent on each page and clicks are collected to improve our services. This information is not personally identifiable.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

As an ec444 member, you have specific rights over your own information. We respect those rights and aim to respond to any request within 30 days.

Ec444 does not retain your information longer than necessary. Data is kept for as long as your account remains active and for a defined period after account closure.

Once the designated retention period expires, your data is automatically deleted or anonymized in a way that makes it impossible to identify you.

Ec444 strictly does not allow membership for anyone under 18. Our privacy policy places special emphasis on protecting minors.

• Age is verified at registration and users under 18 are not permitted to create an account.
• If an underage account is identified, it will be immediately closed and any collected data will be deleted.
• No information from minors is knowingly collected or stored.
• Parents and guardians are encouraged to monitor their children's online activity.

Ec444 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. Minor changes will be announced through a notice on the website.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, complaints, or requests, please reach out to us through the following: